Introduction
This Privacy Policy outlines and explains how we collect, use, disclose, and manage your data and personal information when you visit and access our website, use our services, or interact with us. By accessing and using this website, you agree to the collection and use of your personal information as described in this Privacy Policy Whether obtained directly from you, a third party, or through your use of our services, website, and related platforms, this policy also informs you of your rights concerning your personal information.
Information We Collect
We may collect both personal and non-personal information including but not limited to your name, email address, phone number, financial details, IP address, browser type, device information, usage data, and any other relevant information you voluntarily provide when using and interacting with our website, sign up for our services, or communicating with us to enhance user experience, conduct analytics, and improve our services. When you register on our website, we collect personal and financial information through online registration forms. As part of our Know Your Customer (KYC) process, users are also required to submit identity verification documents such as passports or national identification cards. These documents help us verify account ownership and assist in account recovery in case of lost access.
How We Use Your Information
We may use the collected information to deliver, provide, improve, operate, maintain, enhance, and personalize our services, including but not limited to processing and facilitating transactions and managing user accounts, verifying identities, offering and providing business insights, and enhancing user experience. Your data may also be used for communication purposes, including marketing and service notifications and sending service updates, marketing, and promotional content, security enhancements, obligations, fulfilling legal and regulatory obligations, and detecting and preventing fraudulent and other unauthorized activities.
Sharing and Disclosure of Your Information
We may share your personal information with service providers, third parties, regulatory authorities, law enforcement agencies, or legal entities when necessary and required to comply with applicable laws and regulations, and legal obligations, protect our rights, prevent fraud or abuse, ensure public safety, or support the effective business operation and improvement and enhancement of our services. Additionally, We may sell, rent, or trade your data and personal information to third parties. Your data and personal information may also be shared or disclosed in connection with corporate transactions, such as a merger, acquisition, or the sale of all or part of our business or business assets.
Your Personal Information Security
We try our best to implement security measures to protect your data and personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet is completely secure and we therefore encourage all users to take the appropriate and necessary precautions to secure their data. We issue exclusive credentials account numbers and users assign and select their own passwords during the registration process and users are required to choose secure passwords. . Authorized personnel can access the user’s account. Users are solely responsible for safeguarding and maintaining the confidentiality of their login credentials. To secure our websites and online services we typically utilize SSL (Secure Socket Layer) certificates.
Cookies and Tracking Technologies
Cookies are small text files used to track and monitor website activity, help analyze user behavior, and improve the browsing experience by remembering preferences and optimizing site performance and functionality. We may use cookies and similar tracking technologies to analyze and monitor visitor activities and interactions, enhance user experience, analyze website traffic, tailor our services, enhance and improve the website’s overall functionality, and personalize content. If we use cookies, You can manage or disable cookies settings through your browser at any time. However, please note that doing so may impact the performance and website functionality of certain features on our website.
Your Rights and Choices
You do not have the right to access, update, or delete the data and personal information you provided during registration at any time. If your account is provided with an option to edit some personal details, you may use that feature to make the necessary updates. Alternatively, you can contact us and request to update or receive your personal information by submitting the necessary documents. We will review and process such requests in line with our website rules. Please be aware that even with all required documents, we reserve the right at our sole discretion to deny access to the requested information or refuse to modify it. If you wish to opt-out and withdraw your consent for receiving marketing communications for any reason, you may do so by contacting our support team. However, even after opting out, you may still receive essential service-related communications.
Third-Party Links
Our website may include and contain links to third-party websites for additional information or services. Please note that we do not control these external sites and are not responsible for their content, accuracy, or privacy practices and we recommend and encourage users to review their respective privacy policies and terms of use of any third-party websites they visit.
Legal Disclaimer
We may share and disclose personal information to protect, enforce, and safeguard our legal rights and interests or when legally required. We are not liable and responsible for any misuse of personal data caused by external cookies or unauthorized access due to user negligence or the loss, mishandling, or misplacement of passwords.
Policy Updates and Modifications
We reserve the right to update and modify this Privacy Policy at any time without prior notice. All changes and updates will be posted on this page, and we encourage users to review the privacy policy regularly and periodically to stay informed of any latest updates. Continuing to use our services constitutes and signifies your acceptance of any changes, modifications, and revised policy.
Questions and Inquiries
If you have any questions or concerns about this Privacy Policy or the use of your data and personal information, please don’t hesitate to contact us through the 'Contact Us' page provided on our website.